Shipping & Returns
Shipping will be with Canada post (expedited parcel) and the rate is based per-item, see the chart below.
Free local pick up or delivery is available in the Greater Vancouver area and we will come to you for on site sales so you can see and try the product, just go to the contact page to contact us ( firstname.lastname@example.org / 778-788-9199 ) and select local pickup when you checkout. European orders will be shipped directly from Sweden.
|No of Items||Shipping Rate|
You can contact us at any time with any questions about your order. Let us know if you want to sign for your delivery in the notes upon checkout.
Returns We will gladly accept returns for any reason within 30 days as long as the item is in the original condition with the tags still attached.
Exchanging and Returning Products
Exchanging and returning products must be discussed with Ideal Workwear and be returned within30 days of the purchase date. If Ideal workwear is not the cause of the return, the return shipping must be paid for by the customer and Ideal Workwear reserves the right to charge a 15% restocking fee. If the product is defective or we ship the wrong item we will pay for the return shipping by providing you with a printable pre-paid return shipping label.
Refunds for items returned within 30 days will be credited in the same form as the original payment type. The original shipping is non refundable Return Shipment For your protection please use a carrier with delivery confirmation and insurance, (Canada post provides free delivery confirmation) we will not be responsible for items lost during return shipping that do not have proof of delivery.COD will not be accepted
Mail your returns to: Ideal Workwear inc
#112 750 Prairie Ave
B.C. V3B-1R8 Canada
* if returning from the US please use USPS as they do not charge brokerage fees
if you have any other questions about returns please email us at email@example.com